Privacy Policy

This policy covers what Rodent Removal West Palm Beach gathers from visitors to rodentremovalwestpalmbeach.com, what happens to it, and the choices open to you. The site operates as a referral service: it puts people in Palm Beach County who need rodent work in touch with independent, licensed third-party contractors and carries out none of the work itself.

The information we collect

Sending the form gives us what you typed: name, phone number, email address, the service you asked about, the message you wrote and the page you sent it from. Calling the number on the site routes through a call tracking service that logs the calling number, the time and the length of the call, and may record the call for quality purposes. Google Analytics gathers the usual usage data as well: pages opened, approximate location, device and browser, and the route by which you arrived.

What it is used for

Your submitted details are used to answer your request and to arrange a contractor for the property. Analytics data is read in aggregate to understand how the site is used and to improve it. Nothing you send is used for unrelated marketing.

Who it is shared with

To arrange the work, your contact details and the description of the problem are passed to one or more independent contractors serving Palm Beach County, who may reach you by phone, text or email about the request. Information may also be disclosed where the law requires it. Your details are never sold, and they are shared no further than is needed to answer the request, run the site and the phone line, and meet legal obligations.

Cookies and analytics

Google Analytics sets cookies to measure usage. Your browser settings let you block or delete cookies, and every page works with cookies switched off. The call tracking service may set a cookie of its own to tie a call to a visit.

How long it is kept

Form submissions and call records are held for as long as the request needs servicing and for ordinary business records, then deleted or anonymized. You may ask for earlier deletion through the contact route at the end of this policy.

Your choices

You can ask for a copy of what is held about you, ask for a correction, or ask for deletion. To stop contact about a request you sent, say so here or tell the contractor who reached you and the contact stops. Analytics collection can be refused in your browser settings or with the opt-out add-on Google publishes.

Children

The site is meant for adults and is not aimed at anyone under 18. No information is knowingly gathered from children; if you believe a child has sent something through the site, contact us and it is removed.

Updates to this policy

This privacy policy may be updated from time to time, and the current version always carries its date at the top of the page.

Contact

Questions about this policy go through the contact form or by phone to (561) 589-3578. Postal address: Rodent Removal West Palm Beach, 312 Clematis St, West Palm Beach, FL 33401.